Everything you need to know before ordering

No. Mercity Care is an independent NeoLife distributor based in Kenya. We are not owned or operated by NeoLife International, but every product we sell is genuine and sourced through official NeoLife channels.

All stock is sourced directly through official NeoLife distribution — never grey market or unverified resellers. Each product carries its original packaging, batch code and seal.

Yes. If you're interested in building your own NeoLife business in Kenya, message us on WhatsApp and we'll walk you through how to get started under our team.

Bulk orders for families, offices or wellness groups are available. Contact us with the products and quantities you need for a custom quote.

Yes — M-Pesa is our most popular payment method. We also accept bank transfer and card payment for larger orders.

Pay-on-delivery is available for select areas within Nairobi. For upcountry orders, we require payment before dispatch to secure your delivery slot.

Yes. We deliver to Nairobi, Mombasa, Kisumu, Nakuru, Eldoret and towns beyond, using trusted courier partners.

Message us with your health goals — immunity, energy, weight management and more — and we'll recommend a suitable starting product. For personal medical concerns, please also consult your doctor.

We're not medical professionals, so we always recommend checking with your doctor or pharmacist before combining supplements with prescription medication.